Our Buy-Back Promise

At Sabi, we believe in blending luxury, sustainability, and trust through our exquisite range of pashmina and woolen items. These precious creations are not just fashion statements but heirlooms crafted with unparalleled artistry and care. As enduring as gold in both value and sentiment, our pashmina and woolen items represent an investment that transcends time. To enhance this value, we offer a unique Buy-Back Promise that ensures your treasured purchase retains its worth, even after years of use.

Our buy-back promise is simple yet revolutionary, underlining our commitment to sustainability and customer satisfaction. When you purchase any eligible item from our official website or through an authorized seller, you secure not only a timeless piece of craftsmanship but also the assurance of its enduring value. Whether you have cherished the item for a few years or decades, you can return it to us when you feel it has served its purpose. Upon receiving the product, we will evaluate it and offer to buy it back from you at a fair value, ensuring that your investment is safeguarded. This process does not end with the buy-back; the item will then be restored to its original glory or recycled into new creations, ensuring the legacy of the material continues while minimizing waste.

Creating a Bond Beyond Purchase

At its core, our buy-back promise is more than a financial assurance; it is a testament to the trust we place in our products and the relationship we build with our customers. By offering this program, we not only uphold the enduring quality of our pashmina and woolen items but also forge a deeper connection with our clientele. Each buy-back transaction is a step toward a more sustainable and customer-centric future, where luxury is no longer synonymous with excess but with thoughtful consumption and care.

Our pashmina and woolen items are treasures meant to be cherished, passed down, and reimagined. With the Buy-Back Promise, we give you the freedom to enjoy your purchase without worrying about obsolescence or waste. Whether it’s a shawl that has kept you warm through countless winters or a scarf that has accompanied you on life’s journeys, you can rest assured that its value remains intact. Together, let’s redefine luxury, embrace sustainability, and preserve the legacy of pashmina for generations to come.

Terms & Conditions including the additional information

1. Eligibility: The Buy Back Promise is available for selected Sabi products purchased directly from Sabi's official website or authorized retail partners. Products must be in a condition to repair or recycle. Customers can choose to recycle their old product into a new product with Sabi, incurring additional charges for the recycling process.

2. Buy Back Value: The buyback value will be determined based on the initial assessment of the product by the Sabi team. Sabi reserves the right to assess the product and offer a fair market value for the buyback.

3. Return Process: Customers interested in the Buy Back Promise must contact Sabi's customer service to initiate the return process. The product must be packed properly before handing it over to the delivery guy.

4. Refund Method: The buyback value will be refunded to the customer as per the agreed mode of payment. Payments will be processed within 7-14 business days after the product is received and inspected by Sabi.

5. Exclusions: The Buy Back Promise does not apply to products purchased from unauthorized resellers or third-party sellers. Products that have been damaged due to misuse, neglect, or unauthorized modifications are not eligible for the Buy Back Promise.

6. Modifications: Sabi reserves the right to modify or terminate the Buy Back Promise at any time without prior notice. Any changes to the program will be communicated to customers through Sabi's official channels.

1. Governing Law: These terms & conditions are governed by the laws of India. Any disputes arising from the Buy Back Promise will be subject to the exclusive jurisdiction of the courts in Delhi.

By participating in Sabi's Buy Back Promise, customers agree to these Terms & Conditions. Sabi reserves the right to refuse any buyback request that does not comply with these Terms & Conditions.